Tegsoft is a global leader in cloud software and all-in-one communication platform that can provide the best customer experience. Our aim is to make YOU happy, and we do this by providing you with the BEST communication platform there is.
All our plans have these features by default for free!
TegsoftCRM FeaturesReady Made Integrations & APIsVoice Recording, Reporting and AnalysisVoice MailAdvanced ReportingAdvanced IVR FeaturesOnline Education Online Support
Agent and Queue ManagementAgent Screen and DashboardEmbedded WebphoneAdvanced Agent & Queue Report
Preview DialerProgressive DialerPredictive DialerAgent Screen and DashboardEmbedded WebphoneAdvanced Campaign Reports
Agent and Queue ManagementPreview, Progressive and Predictive Dialers Agent Screen and Dashboard Embedded Webphone Advanced Reporting
Blended Agent all featuresText Messaging & Social MediaWhatsapp IntegrationAgent Screen and DashboardEmbedded WebphoneAdvanced Reporting
We cover all your communication needs through voice, webchat, email, messaging apps, and social media channels.
We know the power of data. Therefore, we can provide you a wide range open APIs for any 3rd party software integrations.
We are a passionate team who innovate relentlessly and are very proud to do it together with our customers.
Tegsoft was established in 2008, born in Turkey, Tegsoft has grown exponentially to 15 different countries, most recently South Africa, we are continually searching for ways of connecting businesses with their customers in the most consumer-friendly manner possible
We believe that; accurately and methodically designed software is the key for an efficient, orderly contact center. A systematically functioning contact center is a vital source of income for an organization and symbolises its reputation.
Because Tegsoft is spread over 15 countries, all of whom have native language support,
this means by default, Tegsoft has 25 different languages to support its products.
We are very proud to share that, Tegsoft was elected as one of the 20 Most Promising Contact Center Providers among over 500 companies with its innovative technologies and unrivalled customer experience. Today, as Tegsoft, we are a leader in Web-Based Call Center Software Provider with a local market share of 60%. We have been working for nine years, and we are raising our overseas market targets each year and exporting “software” by the help of 25-language support and strong strategic partnerships.
Partnership is a state of mind for us Companies running contact centers do not only require excellent services, but they also need co-working partners that work together like a well-oiled machine. Our partners are simply extensions of us, and we value them and hold them in high regard. Partnerships that work together to offer ideas and create solutions is essential for this partnership. All Tegsoft products are provided to the market via trained and experienced Business Partners.
Our Cloud platform comes already specialised for your industry, so it can be ready to use in less than 20 minutes (Is that all? I hear you ask!!!)
All Tegsoft products have been built by using the most current technology. To provide hardware-independent, high-capacity, and quality meeting facilities, Tegsoft uses IBM DB2 as a database, CentOS as an operating system and Java as the software development platform in our products. Tegsoft cloud is built on IBM Cloud Infrastructure, a true enterprise cloud platform. Only the best for our customers!
Tegsoft has the same interface for all product families. It supports from only one Agent to a thousand over one single server. Tegsoft cloud is nearly limitless and suits all your communication needs!
It is the best software tool to handle telecommunication needs and the best tool for a telecommunication company to manage high traffic and software integrations. Tegsoft is a flexible software and 100% reliable as a telecommunication product.
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
